Privacy Policy

Dolsa Alves, an independent trader trading as Dolsa Alves Massage & Beauty, is responsible (the “data controller”) for the personal information described in this notice. You can ask privacy questions or exercise your rights using the contact details below.

• Trader: Dolsa Alves (sole trader, trading as Dolsa Alves Massage & Beauty)
• NIF: 209157801
• Rua Cristovao Pires Norte, Edificio Figueiral Park, 8135-117 Almancil, Algarve, Portugal
• Email: dolsaalves@gmail.com
• Phone / WhatsApp: +351 914 141 904

The enquiry form uses your first and last name, selected treatment, email address, optional phone number and message to prepare a WhatsApp message. The website does not save these form details or email them to Dolsa. Submitting opens WhatsApp; you still choose whether to send the message there.

If you send it, Dolsa receives the information you include, together with the contact information WhatsApp makes available. Please provide only what is needed to arrange your appointment. Do not send medical records or sensitive health information in the website form or an initial WhatsApp message.

• Enquiries and appointment arrangements: taking steps at your request before entering a contract, and performing the agreed treatment contract (GDPR Article 6(1)(b)).
• Records required by applicable tax or accounting law: compliance with a legal obligation (Article 6(1)(c)).
• Handling complaints and protecting or defending legal claims: legitimate interests in resolving disputes and protecting the business, balanced against your rights (Article 6(1)(f)).
• Loading the optional Google map: your consent (Article 6(1)(a)). You can withdraw this through Cookie settings.

Before a massage or facial, Dolsa asks you verbally about anything that could affect your safety during treatment — for example existing conditions, medication, pregnancy or recent injuries — and notes only what is relevant to your appointment. Health information is specially protected under GDPR Article 9. It is used only to decide whether and how to carry out your treatment, on the basis of your explicit consent, which you can withdraw at any time. You are not asked to send medical records through the website form or an initial WhatsApp message.

Your browser stores your cookie choice locally. The embedded Google map remains blocked until you accept it. This site also loads fonts from Google and some treatment photographs from Wix’s image service; those requests can expose your IP address and browser request information to those providers even when the map is blocked. Rejecting optional cookies does not block these font and image requests.

The site is hosted by Lovable. Website delivery and security may involve technical information such as IP addresses, device or browser information and request logs. Providers process information under their own applicable arrangements and notices.

WhatsApp (Meta) processes information when you use its service; Google processes information when you enable the map or load its fonts. Opening external links to Apple Maps, Google Maps or other sites takes you to their services. Their privacy notices apply to information they handle.

Some providers may process information outside the European Economic Area. Where GDPR requires safeguards for an international transfer, these may include an adequacy decision or standard contractual clauses. Contact Dolsa for information about safeguards applicable to information under her control.

Dolsa does not sell your enquiry information. This website does not add advertising pixels or profiling tools and does not use your form details for automated decisions.

WhatsApp Privacy Policy · Google Privacy Policy · Wix Privacy Policy

Appointment and invoice records are kept for seven years, the period Portuguese tax and accounting law requires. WhatsApp conversations with an enquiry or a former client are deleted about twelve months after the last contact, unless a complaint or claim is open. Information needed for a complaint or a legal claim is kept until that matter is closed.

You can ask for your enquiry information to be deleted at any time (see “Your privacy rights” below). Deletion does not remove records that tax law requires Dolsa to keep.

Your browser’s consent choice has no automatic expiry in the current implementation. You can remove it at any time through Cookie settings or your browser’s storage controls. If browser storage is unavailable, your choice lasts only for the current page visit.

Depending on the circumstances and legal basis, you may request access, correction, deletion, restriction or portability of your personal information. You may object to processing based on legitimate interests and withdraw consent at any time without affecting the lawfulness of earlier processing. Some records cannot be deleted while a legal duty requires them to be retained.

Email dolsaalves@gmail.com or contact Dolsa on +351 914 141 904. Requests are normally answered within one month; GDPR permits an extension for complex or numerous requests, with an explanation. Proportionate identity checks may be needed to protect your information.

You can complain to Portugal’s data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), or to the competent authority in your usual place of residence or work in the EU.

This notice will be updated when relevant practices change. See our Cookie Policy for optional map consent and our Terms & Conditions for appointments.